When a Greyhound bus was set to drive to Missouri, the passengers on board did not know what kind of ride they were getting themselves into. The bus was 100 miles from its destination when the driver decided to suddenly stop and order a passenger off near Sikeston. The driver then pulled over in Cape Girardeau and refused to get on the bus. Passengers frantically called the police, who arrived shortly after and ordered the driver to take the bus to its destination. The bus pulled over again in Charleston and the bus drivers, once again, got up and this time, left for good. Passengers called the Greyhound Bus company and it sent one of its drivers over to the abandoned bus. When the bus finally arrived at its destination, the passenger's trip was 12 hours delayed. The company apologized and promised to refund the people for the inconvenience.
My View:
Even though it is unclear why the bus driver acted the way she did, but this clearly shows that Greyhound Bus does not do a good job in hiring suitable and responsible people for their job positions. This type of situation could tarnish a company's reputation and people might start to turn to other rival companies that they feel they could trust more. It was a smart move to refund the passengers, who had to endure this experience, so I think for now the company is going to be okay. In the near future, I think Greyhound Bus needs to conduct a better evaluation of its employees or carry out harsher consequences in case this type of situation happens again.
http://news.yahoo.com/greyhound-driver-strands-passengers-missouri-043514746.html
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